April 2016 – CVB Life Employee Blog

City Manager Dave Hansen opened the meeting in true fashion with all the passion for the City he’s been known for.

He thanked all the administrative professionals all over the City who have all our backs.

Deputy Chief Tony Zucaro

College Beach Week AKA Week 17, was a success in the sense that it was mostly peaceful
Limited crowd Friday night due to rain
Crowds were large Saturday afternoon and into the night
320 calls for service Saturday night, several hundred citations issued, 2 guns confiscated
Department of Justice and Human Rights Commission members were on site as VBPD requested monitoring the department’s performance
This is a non-sanctioned event
Department has been monitoring social media channels to keep abreast of where activities would be held
Several command centers were established including EOC and the Second Precinct
Public Works performed an important role in keeping trash cans emptied
Emergency Communications Department performed a great service
ComIT’s support with new HD cameras was very helpful

Catheryn Whitesell (Director of Management Services and all things budget)

City council reconciled department’s budgets
Nothing was cut, $2 million was added
Very smooth process this year

Dave Hansen – Leadership Survey

A retreat will follow to address leadership concerns citywide

Alliance for Innovation presentation

Dave introduced Sallie Ann Burnett, Eastern Region Director, Alliance for Innovation
Jim Spore was actively involved in this organization and attended their conference, Transforming Local Government
Many of us have submitted innovation projects to this group over the years
Alliance seeks to provide new ways for Cities to succeed
Case studies, webinars and white papers available online
City of Virginia Beach has a Citywide membership that is available to all members
transformgov.org Create a username and password to access. Your vbgov address will be recognized

Records Management

Administrative process to enforce Virginia Public Records Act
Authorizes transfer of records (storage or destruction)
Agencies must destroy records as prescribed by the policy
See City AD 2.10 for details and mandatory compliance
Format of records doesn’t matter. Records can be digital, written or recorded
Official City email should always be written in a professional manner
Four Rs
- Retrieval – file in such a way that they are easily located
- Retention – know how long you have to hold records
- Reduction – get rid of in a timely manner
- Recovery
Don’t be in the headlines
Use Department’s Records Manager as a resource

Cyber Security – Ernie Forni – (ComIT’s Cyber Cop)

Cyber criminals are the new bad guys attacking corporations
Malware is easily downloaded on unsuspecting apps every day on mobile phones – be careful
Check out this scary map: http://map.norsecorp.com/#/ where cyber-attacks are tracked in real time.
10,000 attacks or “door knockings” occur every day where cyber-criminals try to infiltrate corporate networks
Nearly 35,000 attempts were made to infiltrate Virginia Beach networks in 2015
ComIT sent out a test message to members a few months ago. It was designed to look like a phishing attempt, probably having like sounding names like Comit (rather than ComIT), addresses like networkadmin@vbgov.com, and the deadly, “CLICK HERE” to fix your problem. Out of 1,400 messages sent to members 162 people clicked on the “CLICK HERE” button. 23% opened the message, 11% clicked the attachment. Not smart folks. This is how crooks get into our network and steal information, and it could be something personal about you.
Members are encouraged to store critical information on network drives, and not on flash drives or local computer drives
Jigsaw Ransomware is the newest threat. Cybercriminals access your computer, encrypt all your files, and hold you hostage for a set amount of money. It happens to unsuspecting businesses and individuals.
Ever get a pop up on your home computer that reads something like this? “Hi, I’m from the Microsoft Support Team and we’ve detected a virus on your computer. Click here to remove.” Ernie suggests not going there unless you want to pay the crook $149 to unencrypt your machine.
Phishing Consequences Install ransomware
- Install hacker code
- Theft of data
- Theft of services
- Loss of reputation

Another phishing test will be broadcast this summer. Don’t get caught by this trap! This type of human error is now being considered negligence.
Infosec awareness is required training of everyone
Social Security Numbers should never be sent by email

Monica Kopin – Human Resources – New Taleo application

Taleo, the new front end for WAVE is rolling out soon
Training will be required of all hiring managers
The entire WAVE application will be down at the end of June while the transition occurs
If you have an active application in WAVE now, it will not be moved to the new system. Download and copy it now if you want to save it

Doug Smith – Introduced Brad as a first timer at the meeting.