Department Leadership Meeting Recap – 4/27

City Manager Dave Hansen opened the meeting in true fashion with all the passion for the City he’s been known for.

  • He thanked all the administrative professionals all over the City who have all our backs.

Deputy Chief Tony Zucaro

  • College Beach Week AKA Week 17, was a success in the sense that it was mostly peaceful
  • Limited crowd Friday night due to rain
  • Crowds were large Saturday afternoon and into the night
  • 320 calls for service Saturday night, several hundred citations issued, 2 guns confiscated
  • Department of Justice and Human Rights Commission members were on site as VBPD requested monitoring the department’s performance
  • This is a non-sanctioned event
  • Department has been monitoring social media channels to keep abreast of where activities would be held
  • Several command centers were established including EOC and the Second Precinct
  • Public Works performed an important role in keeping trash cans emptied
  • Emergency Communications Department performed a great service
  • ComIT’s support with new HD cameras was very helpful

Catheryn Whitesell (Director of Management Services and all things budget)

  • City council reconciled department’s budgets
  • Nothing was cut, $2 million was added
  • Very smooth process this year

Dave Hansen – Leadership Survey

  • A retreat will follow to address leadership concerns citywide

Alliance for Innovation presentation

  • Dave introduced Sallie Ann Burnett, Eastern Region Director, Alliance for Innovation
  • Jim Spore was actively involved in this organization and attended their conference, Transforming Local Government
  • Many of us have submitted innovation projects to this group over the years
  • Alliance seeks to provide new ways for Cities to succeed
  • Case studies, webinars and white papers available online
  • City of Virginia Beach has a Citywide membership that is available to all members
  • transformgov.org Create a username and password to access. Your vbgov address will be recognized

Records Management

  • Administrative process to enforce Virginia Public Records Act
  • Authorizes transfer of records (storage or destruction)
  • Agencies must destroy records as prescribed by the policy
  • See City AD 2.10 for details and mandatory compliance
  • Format of records doesn’t matter. Records can be digital, written or recorded
  • Official City email should always be written in a professional manner
  • Four Rs
    • Retrieval – file in such a way that they are easily located
    • Retention – know how long you have to hold records
    • Reduction – get rid of in a timely manner
    • Recovery
  • Don’t be in the headlines
  • Use Department’s Records Manager as a resource

Cyber Security – Ernie Forni – (ComIT’s Cyber Cop)

  • Cyber criminals are the new bad guys attacking corporations
  • Malware is easily downloaded on unsuspecting apps every day on mobile phones – be careful
  • Check out this scary map: http://map.norsecorp.com/#/ where cyber-attacks are tracked in real time.
  • 10,000 attacks or “door knockings” occur every day where cyber-criminals try to infiltrate corporate networks
  • Nearly 35,000 attempts were made to infiltrate Virginia Beach networks in 2015
  • ComIT sent out a test message to members a few months ago. It was designed to look like a phishing attempt, probably having like sounding names like Comit (rather than ComIT), addresses like networkadmin@vbgov.com, and the deadly, “CLICK HERE” to fix your problem. Out of 1,400 messages sent to members 162 people clicked on the “CLICK HERE” button. 23% opened the message, 11% clicked the attachment. Not smart folks. This is how crooks get into our network and steal information, and it could be something personal about you.
  • Members are encouraged to store critical information on network drives, and not on flash drives or local computer drives
  • Jigsaw Ransomware is the newest threat. Cybercriminals access your computer, encrypt all your files, and hold you hostage for a set amount of money. It happens to unsuspecting businesses and individuals.
  • Ever get a pop up on your home computer that reads something like this? “Hi, I’m from the Microsoft Support Team and we’ve detected a virus on your computer. Click here to remove.” Ernie suggests not going there unless you want to pay the crook $149 to unencrypt your machine.
  • Phishing Consequences Install ransomware
    • Install hacker code
    • Theft of data
    • Theft of services
    • Loss of reputation
  • Another phishing test will be broadcast this summer. Don’t get caught by this trap! This type of human error is now being considered negligence.
  • Infosec awareness is required training of everyone
  • Social Security Numbers should never be sent by email

Monica Kopin – Human Resources – New Taleo application

  • Taleo, the new front end for WAVE is rolling out soon
  • Training will be required of all hiring managers
  • The entire WAVE application will be down at the end of June while the transition occurs
  • If you have an active application in WAVE now, it will not be moved to the new system. Download and copy it now if you want to save it

Doug Smith – Introduced Brad as a first timer at the meeting.

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