A Morning in Their Shoes

With the Visitor Center team in a group training yesterday morning, several members of the CVB staff jumped at the opportunity to help cover their posts and learn a little bit about what some of our colleagues do on a day-to-day basis.

Tasks included:

  • Answering the phones
  • Selling She-crab Festival tickets and Aquarium tickets
  • Kept a tick sheet of the number of visitors coming in and the number of phone calls
  • Signed for delivery packages
  • Assisted walk-ins
  • Checked the fax machine for faxes from the hotelier providing the number of rooms they had available
  • Logged the number of rooms each hotel that called or faxed in with the prices

Teamwork makes the dream work, and we couldn’t ask for a better team than the one we have here at the CVB!

Pictured: Teresa Diaz, Teddy Bear, Sharene Milan, Tiffany Russel, Travis Harger, and Karen Kephart

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