A Surprise Visitor on the Bay

While conducting a site visit early last week at the Virginia Beach Resort Hotel & Conference Center, Convention Sales Manager, Jamie Mitchell, and her clients noticed something coming out of the water while touring one of the sleeping rooms – a happy and healthy seal swimming in the water and skipping up onto the beach! Thanks for sharing, Jamie!

image1 seal

 

Are You Ready to ShamROCK?

What do our very own CVBers Tiffany Russell (Media and Communications), Renee Britt (VBCC Admin) and Sabrina Rinaldo (Distinctive Gourmet) have in common this weekend? They will be joining forces with more than 30,000 other runners who will take to the streets of VB for the Shamrock Sports Festival!

Have you ever wondered what it takes to operate this massive March event? The fun facts below give you a quick look behind the scenes:

290,000 Water Cups throughout the course
220,000 Gatorade Cups throughout the course
25,000 Bottles of water
22,000 bags  of delicious salty Potato Chips
22,000 cute sugar Shamrock Cookies
16,500 bananas for race finishers
11,000 Granola Bars
11,000 12-ounce bottles of Gatorade
3500 Rolls of Toilet Paper
500 Port-A-Potties
284 kegs of ice-cold Yuengling Lager
2,000 AWESOME volunteers

The VB Sports Team will be on site and around town supporting our event partner, J&A Racing. May the “Luck of the Irish” be with Tiffany, Renee, Sabrina and all of the participants. According to the 2015 study facilitated by San Diego State University, the Shamrock Weekend brings more than $22 million in impact to Virginia Beach! That is a lot of GREEN.

See you at the finish line!

-VB Sports

Brad Van Dommelen Selected as Next Director of the CVB

After a nationwide search, Brad Van Dommelen, current president of the Traverse City CVB in Michigan, has been selected as our next director at the CVB. He has been president of the Traverse City (MI) Convention & Visitors Bureau (Traverse City Tourism) since 2005 and before that, was senior vice president of strategic business development at the Detroit Metro Convention and Visitors Bureau. Under his leadership, the Traverse City Tourism organization received the “Best CVB in Michigan” award by the readers of Michigan Meetings & Events magazine an unprecedented six out of the last seven years.

Please join us in welcoming Mr. Van Dommelen to the team!

A Morning in Their Shoes

With the Visitor Center team in a group training yesterday morning, several members of the CVB staff jumped at the opportunity to help cover their posts and learn a little bit about what some of our colleagues do on a day-to-day basis.

Tasks included:

  • Answering the phones
  • Selling She-crab Festival tickets and Aquarium tickets
  • Kept a tick sheet of the number of visitors coming in and the number of phone calls
  • Signed for delivery packages
  • Assisted walk-ins
  • Checked the fax machine for faxes from the hotelier providing the number of rooms they had available
  • Logged the number of rooms each hotel that called or faxed in with the prices

Teamwork makes the dream work, and we couldn’t ask for a better team than the one we have here at the CVB!

Pictured: Teresa Diaz, Teddy Bear, Sharene Milan, Tiffany Russel, Travis Harger, and Karen Kephart

Department Leadership Meeting Recap

City Manager Dave Hansen’s opening remarks

  • Doug Smith is out today interviewing for Jim Ricketts replacement
  • Merit pay system is going back into the budget. No details on requirements were discussed.
  • City Council is in a good place and are appreciative of staffs’ work
  • Dave suggested we should stay informed about Council’s positions on issues and support them when discussions are taking place with context to the City. Light rail was brought up as an example – as in the City supports light rail. It’s OK to have a personal position but the City’s position is in support of the project.
  • There will be Council briefs on department budgets. Dave will be controlling most of the messaging. Budget is in better shape than we thought earlier.
  • We have an aggressive legislative agenda in Richmond, and moving it forward is difficult. He said the lobbyist are effective and that we don’t have much clout. Dave stressed how different the environment is in Richmond.

 

Catheryn Whitesell introduced Nancy Glassman of Continental Research, the firm hired to conduct the City’s Citizen Satisfaction Survey every two years. Many of you have seen the results. Nancy was very encouraged.

Survey highlights:

  • 19 of 30 City services ranked above 80% satisfaction rating
  • 94% satisfied with services overall
  • 46% of citizens learn info about the city on the web or email
  • 95% of citizens thing VB is a good place to live
  • Overall scores have hit a plateau this year. Not much higher to go.

 

Heidi Kulber, MD, MPH – Director Virginia Beach Health Department presented Advance Care Planning or ACP

  • ACP allows for people to make their own plans, in advance, for the care you want when you reach a stage that you are no longer capable of deciding how you will be cared for.
  • Advanced Directives, Living Wills, and Advanced Care Planning are all similar
  • Less than 30% of adults have advance directives
  • Short video on Advance Care 1 min 26 sec
  • Interesting facts: in 1900 average age  at death was 47, today it is 78.8
  • In 1900, 34% of people died of infection in 3-4 days
  • Today people die of Heart Disease 25%, Cancer 23%, COPD 6% – All of these illness have treatments that can extend life.
  • Making a plan for extended care is more important than ever.
  • ACP can be as simple as downloading and completing forms from Sentara Health Care’s website, to more advanced legal documents.

 

Economic Development – Presented Virginia Beach’s Economic Platforms. Most can be found at http://www.yesvirginiabeach.com/

 

Questions for Dave

  • Yes, a 4th Deputy City Manager is planned
  • The hiring freeze has been more like a Controlled Recruiting Activity
  • Super Tuesday is next week. You must declare your party affiliation to vote.

 

Last Meeting

Standing ovation given to Chief Bruce Edwards, Director Virginia Beach EMS who is retiring after 40 years with the City.

New Hire: John Mayer Q&A

Last week our CVB family was joined by a new Public Relations member “John Mayer”. John will be taking over as the new Media & Communications Coordinator. We thought it would be fun to sit down with John and get to know him better on a personal level.

Do you have any children, a significant other, siblings, or pets?
No children, one fiancé (Abi), 1 older brother, 1 older sister, and one cat named Hailey (a dog is hopefully forthcoming)

What is your all-time best Halloween costume?
When I was little, I ripped a good chunk of my nose off while attempting to climb a fence at daycare. So, with a stitched together nose and a bruised, swollen face, my parents dressed me up as a boxer. People thought my parents were professional makeup artists.

How do you recharge?
As boring as it sounds, I am all about my morning routine. Wake up, drink coffee, eat breakfast, go to the gym, meditate briefly, shower, and then work. It helps get every day off to a good start.

Who would you want to play you in a movie about your life?
Several people claim I remind them of Vince Vaughn, but it’s only when I talk too much…

Have you ever played any musical instruments?
I practiced piano, percussion, and singing growing up. Now, I (poorly) play guitar and ukulele.

What is your favorite food or drink to make?
Fish tacos with mango salsa, chipotle sour cream, lime and cabbage, with a beer on the side

What is the first live concert you can remember seeing?
Savage Garden at the Ohio State Fair… Hopefully my musical tastes have improved since I was ten.

Who is your favorite sports figure ever?
Archie Griffin, obviously. Go Bucks

What is your favorite place that you have vacationed?
Asheville, North Carolina. If you haven’t been, you should definitely go.

What is one piece of advice you would give others about life?
Keep learning.

Director Updates

I have three quick updates I would like to share.

First, Doug Smith is handling the hiring process for the new Director of the Convention and Visitors Bureau. Searchwide has been hired as the executive search firm (http://searchwide.com/job/executive-director-4/). Searchwide will pre-screen applicants and send the list to Doug. At this point Doug is looking to have interviews the end of February.

Second, Tiffany Russell, our Director of Public Relations, will be our interim VP for Marketing and Research until the position can be filled. Mr. Smith has asked the department to hold off on hiring this position until a new director can be hired.

Third, CONGRATUALTIONS to the Virginia Beach Convention Center staff for hosting a wonderful 10th Anniversary Celebration. Without your hard work and dedication the VBCC would not be as successful as it is.

Thank you again for all your hard work and dedication.

Jim Ricketts
Director

Door Decorating Contest Video

We had a fantastic time decorating our doors this holiday season and we’ve seen some impressive efforts. Thanks to everyone who participated and we think this competition will definitely be back next season.